At Shinerocks Estate Agents, we completely understand how disheartening it can be when your home doesn’t attract the interest you were hoping for.
Selling your property is more than just a transaction - it’s about being able to move on to your next chapter. Whether you’re upsizing, downsizing, relocating, or simply looking for a fresh start, you want to feel confident that everything’s working in your favour rather than wondering 'why is my home not selling?'
We’ve been helping homeowners across Purley, Croydon, Surrey and the surrounding areas navigate the property market for decades, and we’ve seen just about every reason a sale can stall.
The good news? Much of the time, the fix is straightforward with the right advice and a proactive approach. Here are some of the most common reasons properties stick - and our advice for what to do about it.
It’s tempting to test the waters with a higher asking price, especially if you’re hoping to leave room for negotiation. But if your property is priced too high, many buyers won’t even see it in their online search results.
For example, if a buyer has a £500,000 budget and your property is listed at £510,000, it won’t even appear in their filtered results - even if you’d be happy to accept £500,000.
Instead, aim for realistic pricing from the start. This way you’ll:
At Shinerocks, we’ll always give you an honest, informed valuation based on our local knowledge, recent sales, and market trends.
Generate a full report on your property, including an instant valuation here.
For a pressure free discussion and an in-person valuation, click here.
You don’t need a major overhaul, but a tired-looking exterior can put buyers off before they’ve even crossed the threshold. Many will form an opinion the second they arrive – or scroll past online if your home doesn’t look appealing in your listing photos.
For a few easy wins make sure your home exterior looks attractive:
A little effort and some simple tweaks can make a big difference.
It’s not enough just to get your home listed online. It must stand out. We make sure your property is showcased with:
Ask yourself: is your current agent doing everything they can to present your home in its best possible light? If the answer is no, we’d love to show you how we work.
Call us on 020 8660 2010 for a no-pressure chat.
Potential buyers aren’t just viewing your home - they’re imagining their future in it. That’s hard to do if every surface is covered in clutter and personal belongings.
Before every viewing, declutter:
A clean, welcoming, neutral space helps viewers see the potential.
The unfortunate fact is that some buyers may be put off by a lengthy chain, especially if they’ve had past experiences with delays or fall-throughs.
While of course, you can’t control this, there are ways you can improve your position:
Being chain-free (or in a shorter chain) can make your home more appealing.
You see your home every day, so it’s easy to forget just how much potential it has. Sometimes viewers need a little help to see it too.
We’re experts at helping potential buyers’ picture what’s possible - not just what’s already there!
You might have stopped noticing the dripping tap in the utility room, the cracked tile above the kitchen sink, the dead lightbulb in the cloakroom, or the sticking door to the bedroom - but buyers will see it all.
These small issues can suggest a lack of maintenance, which may lead to doubts about the rest of the property.
Before viewings, check the following:
Addressing these things shows buyers your home is cared for and move-in ready.
If your property has been on the market for a while and you’re wondering 'why is my home not selling', we’ll be delighted to take a fresh look.
At Shinerocks, we’re known for our personal, straight-talking approach and our deep understanding of the local market in Purley, Croydon, Surrey and the surrounding area.
We’ll give you honest feedback, solutions, and the support you need to move with confidence.
Contact us for a friendly, no-obligation chat on 020 8660 2010, email our team at enquiries@shinerocks.co.uk or ask us for a valuation.
In the meantime, we’ve answered some of your common questions about how to sell your home faster.
Often, it comes down to price, presentation, or marketing. We’ll help you identify exactly what’s going wrong – and fix it.
Tidy up the front garden, clean the windows and door, and make sure the entrance looks welcoming.
Declutter, clean, and aim for a neutral, spacious feel. We can offer staging tips to help you with this.
Price correctly, be flexible with viewings, and work with a proactive agent like Shinerocks who know how to get things moving.
Use the form to send us your questions and we'll respond as quickly as possible.
You can also call us on 020 8660 2010, or email enquiries@shinerocks.co.uk.
Learn more about the areas we cover by reading these helpful location guides.
